FAQ - Union Hotel Concept

Rates vary depending on travel dates and availability. 

To see accurate prices, please enter your check-in and check-out dates in the booking system.

Breakfast is available at the following hotels:

• Dorukpalas Hotel & Union Hotel Karakoy: Buffet, American, Italian, vegetarian, and halal options
• Union Hotel Platinn: Buffet breakfast

Dorukpalas is located in Galata, within walking distance of Galata Tower and overlooking the Golden Horn, with easy access to the historic peninsula.

Union Hotel Karakoy is near Galata Tower and close to tram and ferry connections, making it easy to explore both sides of the city.

Union Hotel Port is near the Bosphorus waterfront and Galataport, offering direct access to the promenade and nearby cultural attractions.

Union Hotel Plat inn is located in Taksim, just steps from Istiklal Street and within easy reach for metro connections. 

Yes, airport transfer can be arranged for an additional fee. 

Baby cots are available free of charge for children aged 0-2 at all four hotels. 

Extra beds depend on room type and availability.

Yes, free Wi-Fi is available throughout all Union Hotels, including guest rooms and common areas.

Yes. All four hotels are located near metro stations, trams, or other public transport options, making city travel easy. 

Rooms typically include: 

• Free Wi-Fi
• Air conditioning
• Flat-screen TV with satellite channels 
• Private bathroom with toiletries
• Hairdryer and towels
• Electric kettle
• Minibar
• Storage space for clothes

Common services include:

• 24-hour reception
• Concierge support
• Tour and city guidance
• Luggage storage
• Daily housekeeping
• Laundry or ironing service (upon request)
• Currency exchange
• Express check-in and check-out

Security standards include:

• CCTV cameras
• Fire alarm systems
• Key card access
• Safety deposit boxes
• 24-hour security

Teams across Union Hotels speak English and Turkish. 

Some hotels also offer support in Persian and Arabic.

No, parking is not available at Union Hotels.

We accept Visa, MasterCard, Maestro, debit cards, and cash payments for your convenience.

Yes. Our front desk is available 24 hours a day, 7 days a week.

Yes. Children of any age are welcome in all of our hotels. Children 4 years old and above will be charged as adults at this property.

Yes. Family Rooms are available at all of Union Hotel Concept. Provide a comfortable stay for families traveling together. 

No, unfortunately pets are not allowed at Union Hotel Concept. 

Union Hotel Karakoy and Doruk Palas Hotel are the closest Union properties to Galata Tower, both located within a comfortable walking distance of one of Istanbul’s most famous landmarks.

Staying in this part of Karakoy means you’ll be close to GalataPort, the Bosphorus waterfront, ferry terminals and many of the neighborhood’s cafes and historical streets. If you enjoy exploring on foot rather than relying on taxis and being stuck in traffic, the era offers one of the most convenient locations for discovering central Istanbul.  

Union Hotel Port is the most practical choice for visitors planning to explore Dolmabahçe Palace. The location provides easy access to the place by vehicles, public transport or a short drive while also keeping guests close to Bosphorus waterfront. 

Most travelers choose this area because of good balance between sightseeing and accessibility, making it easy to visit Dolmabahçe Palace as well as other popular attractions without wasting your time.

Union Hotel Platinn is one of the nearest Union Hotels to Taksim Square making it an excellent choice for those who want to have the easiest access to İstiklal Avenue, restaurant, shopping streets and lively nightlife. The Hotel is also Well-connected to public transportation, allowing visitors to reach historic districts such as Karakoy, Galata and Sultanahmet with ease. It’s a practical option for travelers who want to experience one of Istanbul’s most energetic neighbourhoods. 

Union Hotel Port offers selected rooms with views overlooking the Golden Horn, giving guests the opportunity to enjoy one of most unique waterfront landscapes.

Room views change by category, providing guests who are looking for a Golden Horn view be encouraged to check the room description or contact the hotel before booking. Beyond the view itself the hotel’s location also offers convenient access to nearby attractions, ferry connections and the Bosphorus waterfront; making it a comfortable base for exploring both the historical and modern side of Istanbul.